The request cannot be served

Incident Report for FormsByAir

Resolved

An intermittent issue for users in New Zealand receiving a 502 Bad Gateway error with the message “The request cannot be served” has now been resolved.

This was caused by a transient connection issue within Microsoft Azure between NZ POP (Points of Presence) servers and our origin servers.
Posted Jun 08, 2021 - 10:30 NZST

Investigating

We are currently investigating this issue.
Posted Jun 04, 2021 - 14:30 NZST
This incident affected: Website and Forms.